Marketing Metrics Monitor ™
Call Us: +27 21 887 5405
  • Quick, accurate voice of the customer and staff feedback at your fingertips. Easily track metrics such as customer satisfaction and loyalty, customer experience, employee satisfaction, service quality and most other drivers of your business success.

  • Boost key business results! Easy of use – fully automated solution, real-time, and good to go after setup of only 15 minutes.

  • Increase customer satisfaction, cut customer churn, increase employee productivity, improve sales and profits.

Marketing Metrics Monitor™

Innovative Enterprise Feedback and Performance Management

The Marketing Metrics Monitor™(MMM) is an automated web-accessed do-it-yourself marketing and sales survey and dashboard reporting solution aimed at small, medium and large sized organizations in the private and public sectors, based on the proven drivers of business and organizational success.

As a marketing performance management “Balanced Scorecard” it provides a framework that is unique in its simple integration of all Voice of The Customer (VOC) and stakeholder feedback, as well as other measures of marketing performance into one top-level dashboard.

You receive continuous stakeholder feedback, easily accessible through the Internet, (mobile SMS messaging and call center available in selected countries), thereby keeping a constant check on the health and performance of your organization.

More than 200 of the most-used marketing metric templates including the Net Promoter Score (NPS) and SERVQUAL are available to users, and all measures can be customized and new ones created.

Case Studies

See how leading organizations are using the MMM™ to increase their return on marketing spending, customer satisfaction and business success.

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Pricing

Affordable pricing tailored to company size and needs. Automated system saves staff costs.

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Features

The Marketing Metrics Monitor™ combines two powerful tools in one. It is both an automated survey tool, and a dashboard marketing metrics reporting and monitoring system.

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Latest Blog Posts

Address

P.O. Box 12388, Die Boord, 7613
Western Cape, South Africa
Phone: (+27) 21 887 5405
Fax: (+27) 21 887 5405
Website: https://www.diy-metrics.com
Email: info@diy-metrics.com